Abstract
The study assessed and compared the delivery of Facilities Management (FM) services in private High rise buildings in Lagos, Nigeria. The objectives set for the study include identification of the facilities available, comparing the perception of the state of facilities management services provided, ascertaining the level of satisfaction derived from the Facilities Management services provided in both estates and comparing the level of satisfaction derived from facilities management services provided in both estates and make recommendations. the study population comprise of residents of 1004 Estate, Victoria Island and Eric Moore Towers, Surulere, Lagos State. The sample of one hundred(100) respondents was randomly selected to represent the entire population of both estates. The descriptive statistics of frequency table and simple percentage was used to analyze the demographic data while mean score was used to analyse the objectives of the study with the aid of Statistical Package for Social Sciences(SPSS) version 16.0. This study found that most of the FM services were available in both estates and they were outsourced under a standard Service Level Agreement. Residents of 1004 were more pleased with services such as Safety & Security, Lift maintenance and Water system while Eric Moore Towers residents were more satisfied with Lift Maintenance, Cleaning of grounds and premises and Safety and Security. The study recommends improved standardization of services, customized services and meeting customer’s expectation for improved service delivery.
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High records of occurrences of child mortality were documented in ancient Rome and in modern Ibadan. Available studies on ancien...
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The purpose of this research work is to find out the causes and effect of examination malpract...
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A major challenge for achieving successful mosquito control is overcoming insecticide resistance. Bacillus thuringiensis which i...
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The study ascertained the influence of parenting styles on social behaviour and academic performance of adolesc...
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A ladle is a foundry tool or equipment specially designed to pour molten metal into a prepared mould. The pouring rate or consis...
BACKGROUND OF THE STUDY
Education is a key factor for sustainable development (Chimombo, 2005). The significance...
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The present research aimed to examine the differences in self-concept, body dissatisfaction and gender on stude...
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The paper presents an economic analysis of fluted pumpkin production (Telfaria occidentalis
ABSTRACT Nigerian English coinages have been widely investigated in different literatures ranging from studies in Socio...
ABSTRACT Agaye has experienced frequent spills of premium motor spirit due to pipeline vandalization. Over time,the spills have contamina...
COINAGES IN NIGERIA ENGLISH: A SOCIOLINGUISTIC PERSPECTIVE
EARTHWORM ECOLOGY, HEAVY METALS AND TOTAL PETROLEUM HYDROCARBON ASSESSMENT OF AN OIL SPILL SITE IN AGAYE, LAGOS STATE, NIGERIA